Refund & Cancellation Policy
All transactions done through JS PeU are final. Refunds will be considered only in cases where a transaction has failed, the amount has been debited, but the service has not been delivered.
Refund Request Procedure:
- Users must raise a refund request by emailing support@jspeu.com within 3 working days of the transaction.
- The request must include the Transaction ID, Date, Amount, and a brief description of the issue.
Refund Timeline:
- Once approved, refunds will be processed within 7–10 working days to the original payment method.
- No refunds will be issued for successfully completed transactions or for user errors.
Cancellation:
- Service cancellations are not applicable once a transaction is initiated and processed.